Had to call 6 times just to confirm they had the mower we wanted. Kept getting disconnected, or the phone would just ring and ring. Purchased mower and then waited 45 minutes for one to be loaded on our truck. Amanda and Chip were helpful but other employees would just disappear when asked to help.
Good prices. No problem returning things. Lots of the staff is very knowledgeable in their departments. I go all the time and rarely do I not find what I'm looking for.
Great selection. Always knowlegable employees . My first stop for most home issues.
Staff in Charlottesville were very helpful and polite. My store purchase required an installation service which was also scheduled through Lowe's. Never hearing from the central installation department, I've called repeatedly over a week's time to have this scheduled, despite their policy of contacting me within 48 hrs of purchase. The customer service staff in the installation department were rude and uncooperative. Don't wast your time with Lowe's unless it's something simple
This place is fine for small at-home projects. But if your a professional, it's terrible. The store is completely scattered and all they carry is the cheaply made stuff. They wouldn't allow a Home Depot in this town so....I pity anyone who has a professional job in the area.
Lowe S Home Improvement is a US Hardware Store based in Charlottesville, Virginia. Lowe S Home Improvement is located at 400 Woodbrook Dr, Charlottesville, VA 22901, USA.
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