Great experience and great people to work with. We had an extremely important shipment that needed to get to DC from Gordonsville VA in less than 3 hours; and they pulled it off during rush hour. We contacted them at 4:30 pm and the driver was waiting at our location at 5pm. Would definitely recommend.
Curt and Stefany made scheduling easy-they were very communicative and helpful. The delivery team did an excellent job handling a difficult delivery and were friendly and very careful. All around a great experience, highly recommended!
We were satisfied with the service they provided, but Mr. Foster's attitude when we had to terminate the service was worse than rude.
The drivers are very courteous. The owner is the nasty, evil and doesn't know the definition of customer service. Have you ever had someone you pay money to hang up on you? HOW RUDE CAN YOU BE???
Bad customer service. Called to check the status of a delivery and got horrible customer service over the phone. Pretty disrespectful.
I have never been treated so unprofessionally. When the company for which I work asked to cancel our service, not for any fault of Albemarle Courier Service, we were immediately dropped. We thought we were being gracious by giving a week and a half notice, but our deliveries stopped. I called to inquire and was told someone would be right over. No one ever came. I called again and the same empty promise was made. The third time I was told by Mr. Foster, "You fired me so we are focusing on our current customers. "
I asked to have our key returned. Again, I was told the y would get it back to us. That was in February, today is April 19 and we have not received the key or any explanation. Several phone calls have been made and emails have been sent, but nothing.
Albemarle Courier Company is a US Moving Company based in Charlottesville, Virginia. Albemarle Courier Company is located at 1110 E Market St, Charlottesville, VA 22902, USA.
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