Pharmacy people are the best of any i have encountered in Charlottesville. Like the layout of the store and the feeling of openness yet not too huge - you can find things fairly easily.
Service not customer-friendly, pharmacy insufficiently staffed, long wait time
I've been to many Rite Aid locations across the country. This location is by far THE WORST! I even called ahead to ensure the picture printing kiosk was working, before I made the 25 minute drive. Of course when I got there it was working ONLY if you had a mini SD card and ONLY wanted a passport photo. The machine even had a very nice hand-written sign stating "5x8, 4x6 and 8x10 STILL are not working". Of course when I asked the clerk (who, by the way, was the SAME clerk who had just verified 25 mins earlier that the kiosk was fully-functioning ) simply shrugged her shoulders and said "that's all we have". I pass this Rite Aid 5 days a week, but I'll be sure to take my business to the CVS a half mile down the road!
The female brunette pharmacist with the glasses is the most professional and friendly pharmacist I have dealt with. I often buy over the counter products and she is very quick with an answer and a smile. I go there because she gives great customer service.
Nice store inside...but the pharmacy is completely incompetent, I called ahead of time to make sure a prescription was ready and they said it couldn't be filled when it was already filled...
Rite Aid is a US Pharmacy based in Charlottesville, Virginia. Rite Aid is located at 314 Rolkin Rd, Charlottesville, VA 22911, USA.
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