The staff is wonderful here! I've been using them on a weekly basis for the last two years and have always had a great experience. The location is very convenient and the hours are great in case I need to pick up before or after work.
and the hems are longer than i wanted.
i went in to get a coated linen jacket dry cleaned, and two pairs of jeans hemmed. I paid extra for the dry cleaning and double checked with them that it will be ok but the jacket was ruined. the color is completely different and the wax is entirely gone. they then argued with me that it was like that when i took it in, i didn't want to bother showing them a picture from before as i didn't see any fix. they said they'd be willing to wax it again, but no way was i going to risk it again.
Love this place. I came here a few months ago and had a suit with a hem that was falling apart and a missing button. I just wanted it cleaned within 24 hours and had honestly forgotten about the repairs and figured I'd do them on my own. The attendant called me 2 minutes after I dropped it off noticing the hem and offered to fix it for a very small price. Not only did they clean the suit and fix the hem within the short time frame I asked for, but -to my surprise - they sewed on a new button that matched perfectly for no charge!!! Awesome
These folks are great. Very friendly and always faster than I need.
Rio Hill Cleaners is a US Laundry based in Charlottesville, Virginia. Rio Hill Cleaners is located at 1808 Rio Hill Center, Charlottesville, VA 22901, USA.
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