Massage itself:
The managers of this location are very personable and very good about recommending massage therapists who will best match up with your needs and preferences. I know I like a deep tissue massage and can handle high pressure, and Rachel knew exactly who to recommend. When you arrive, you're offered water or tea, and everyone is very nice and willing to engage in friendly banter.
Came in to get information about their gift cards and services that me and my brother are going to get for my mom for her birthday. Rachel at the front desk was super awesome, she stood up and had a big smile when I walked in the door. She really listened to my needs, and recommended an awesome spa day experience that my mom is gona love! Plus she was super personable, i could tell she had a passion for her job. (Offered her a job at my company but she laughed and said she was happy where she was. Oh well) Because of my positive experience with Rachel at Massage Envy, I will definitely be back.
Overall this was a really great experience and I highly recommend this location.
So I've been to some Massage Envy locations where it's just a room with some chairs in it and isn't particularly quiet. This location has very comfortable couches, a nice salt lamp, and quiet music so you can really just get away from your phone and relax while you wait for your massage. I know it's a small thing, but getting 10-15 minutes to just check out from the world is really nice. I look at my phone enough as it is.
I'll break this into a few categories of what I look for with a Massage Envy location: Front of house, relaxation room, massage itself.
Relaxation room:
I was really nervous about booking a massage because I had never done it before and didn’t really know what I wanted. Rachel at the front desk was super helpful and personable. She made me feel comfortable about the whole experience and helped it calm my nerves. Would definitely recommend to everyone.
My wife has been going here for years and enjoys it so much that she recommended I come too. Now we both have memberships. The staff is always very professional and courteous, the spa is clean, and the therapists are always responsive and professional. We each have tried several therapists (just to see how they differ in technique) and each one is slightly different in their style, but all are really good. Would recommend.
Front of house:
Once you're finished with your massage, you're given water and a warm towel, and you don't feel like you're being rushed out.
I'm a big believer that communication with your massage therapist is absolutely critical to getting the most bang for your buck with your time. Sherry was very good at starting out asking where I was having soreness or pain and areas I wanted to avoid so we could really focus on problem locations. We also discussed level of pressure I thought I would be comfortable with, and it was really nice making sure we were both on the same page. I was only in for an hour session this time, but because of good initial communication, I still got a great massage.
Love. Love. Love!! Gigi is amazing, I come and see her monthly. Front desk staff is so welcoming, sweet and professional. Can not say enough how much I love Message Envy!
Massage Envy Charlottesville is a US Beauty Salon based in Charlottesville, Virginia. Massage Envy Charlottesville is located at 420 Twentyninth Pl Ct, Charlottesville, VA 22901, USA.
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