Hurley (hair colorist) didn't take time to understand what I want, I showed her pictures of want I exactly want and even what I did not want. Even though I told her I wanted a Balayage and not an Ombre, she prepped for an ombre and I asked her again to make sure she understood, she told me that there's no real difference between the two!
$300 bill for a correction that did not work they said they would call the police on me if I didn't pay. They would only RE-CORRECT their mistake if I paid MORE ...just FYI....NOT a happy client.
I had an appointment for 12:45, when I arrived I was told to wait 15 minutes for the colorist woman to come and receptionist told me that they had my wrong number so they couldn't let me know to come later but I looked at their screen, and my correct number was right there. She finally came at 13:30.
The women at At Last Hair Color Studio are very professional, upbeat, and concerned about you getting exactly what you want. I was a new customer. I went for highlights and a haircut one week before having to go out of town. The haircut was exactly what I wanted. The color was not bad, but not exactly what I wanted. Bridgette, my colorist, suggested that I come back the following day for some toner. She was insistent that she wanted me to be happy and to get what I wanted. Everyone in the salon kept telling me that they stand behind their work and guarantee their customers' satisfaction. The next day, I went back for the toner, at no cost to me. The color was still not exactly what I was looking for - although it was not bad. Bridgette insisted that I come back again the next day. Although the studio closes at 6 pm (I believe), Bridgette met me at the studio at 8 pm on a Saturday night (the only time I could meet her before having to leave town), and stayed until 11 pm highlighting, shampooing, blow drying and flat ironing my hair - all at no charge. The color was perfect. I was very happy. Throughout those three days, Bridgette never got offended when I said that I wanted something slightly different. She never acted put out. The women at the salon kept saying that my opinion was the only one that mattered. Their website says that they guarantee your satisfaction and it is obvious that they are not just saying that - they really live by it. I would recommend them to anyone without reservation.
I had a great experience here. Ive been twice. Ive seen Marlo and I only jad a hair cut with her but I was a great one. She gave me fantastic bangs. And recently I saw Sarah who did a FANTASTIC job coloring my hair. I wemt from brown to deep maroon red and it looks beautiful. I am in love with it. The staff is so nice and helpful. Sarah also cut my hair amd styled it SO well! Highly recommend. Go see Sarah!
The salon considers itself a fancy place and its team as color professionals but they are as ordinary as any cheap places.
She was like "the previous dresser really messed up your hair and it’s too orange/brassy, and I'm gonna fix it for you", but then my hair turned out more orange that’s what I paid $150 for to get more messed up color! There was a blond girls right next to me (I have black hair). She was also really unsatisfied with color of her hair because her hair turned out to be brassy too, they were telling her that light is making your hair look brassy and backing each other up. When I told Hurley I don’t like the color she told me she liked it (I did not know she is the one who should have liked it) she treated me I'm confronting her because I don't want to pay, even though my hair didn't get any color after wasting some 3 hours there.
Sarah is an exceptional stylist - she created the perfect hairstyle for my Mom and was most attentive to her even with a salon full of clients on a Tuesday afternoon. My Mom looked like she was ready for the Ball! I am so looking forward to my appointment with Sarah to see what her vision is for my hair. Overall the salon has a great vibe - everyone there did a great job of welcoming us from start to finish. Best Salon in Charlottesville!
OMG!! I went in with color distress asking for help to be my natural blonde. I came out a very dark brunette!!! When I questioned about the
At Last Hair Color Studio is a US Hair Care Studio based in Charlottesville, Virginia. At Last Hair Color Studio is located at 1059 Millmont St, Charlottesville, VA 22903, USA.
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