This store has the WORST customer service I have ever seen. They are not welcoming by any means, they are not knowledgeable about their products, and the store is always a mess. I love Rue 21, but this location is the worst to visit.
LOVE THIS STORE!!!!
The store itself is really neat and they have pretty cool things. However, I bought a tervis/cup with a straw. It's plastic. Anyhow, I got it home and when I unscrewed the cap to wash the cup, the edge was cracked. Sadly I didn't realize this till after I put water in the cup and it got down where the paper is inside the plastic.. It is ruined. Will I buy another things from this store? Maybe. But leaving broken merchandise on the shelves isn't cool. Another thing, the employees there seem a tad bit...well they're just not all that welcoming. (By the way, I didn't just toss the cup around or anything, so I know for a fact that I didn't break it after I bought it.)
I shopped here for the very 1st time today and I can say it will be my last. Very unfriendly staff and worst customer service I've ever had.
Rue21 is a US Clothing Store based in Charlottesville, Virginia. Rue21 is located at 1600 Rio Rd E Suite 1504, Charlottesville, VA 22901, USA.
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