Lousy staffing... Only one employee to be found in the whole men and home side on a Saturday evening...and his name is Simon. He's very helpful and courteous.
Great sales staff and nice sales for Father's day.
I love the Belk store because they have a variety clothes and bags made by great designers! However, in May I decided to purchase a handbag from Belk for myself for Mother's Day. I wanted either a Michael Kors or a Coach, but I wanted to take my time before I purchased a bag. The sales rep (I can't remember her name), petite with long black hair was very rude and seemed like she was rushing me. She asked if she could help me three times within ten minutes. I felt like she wanted me to hurry and purchase something or get out! I ended up purchasing a swagger from Coach. Yesterday, I decided to give Belk another try. I was interested in a Coach wallet that was on sale. I gave the rep my info because I planned on going back to the store this morning to purchase it. As soon as I walked maybe a foot away from the counter, the other sales rep (the same rude young lady from my last experience) runs up to the rep who was helping me and yells, "Oh my goodness, I loved your PreSale!!" Maybe I'm over reacting, but this is not good customer service. Today I am going into Coach to purchase the wallet. I know I have to pay a litter more at the Coach store, but I feel like a customer there and not just a sales number. The employees also go out of their way to answer my questions. It's a shame because Belk carries lovely hangbags and accessories.
Best one stop shop for the whole family. Amazing big and tall section!
I love Belk, but they don't sell fried chicken! That's a shame, but they have tiled floors. So I guess that makes up for it.
Belk is a US Department Store based in Charlottesville, Virginia. Belk is located at 1581 Rio Rd E, Charlottesville, VA 22901, USA.
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