I would like to give associate *Jean* a huge shout out! I checked out with Her about a week ago and it was the best check out I've ever experienced. She had Me laughing from the beggining to the end of the process. I bought a really nice coat and some other things, She wanted to be sure I got all the discounts I could for My purchases. She went above and beyond to find scissors to cut My tags off, so I could wear My nice coat right away. She was soooo awesome! Might I add.. there were 4 Customers in front of Me and She treated everyone just the same and Her personality made it worth the wait to check out with Her! I hope She gets recognized and rewarded for Her awesome Customer Service! Thank You so much Jean!!
Great place to brows for good deals. Great staff!
Great sale this weekend! JCP checkout fully staffed. Restrooms out of order, so plan on visit to Belk. Their restroom working & they have a 2 for 1 sale!
I will never shop at JC Penny again. This was the worst experience of my life today. First of all you all were having all of these specials and a new line of cosmetics shop opening up and you didnt have even remotely enough staff today. WHAT WERE YOU THINKING. Everybody was so mad that was in line with me and believe you are going to hear the complaints. I have shopped at JCPenny for years but I will never shop there again. You had one guy that seemed like he was in training, are you kidding me, seriously???? I will be cancelling my JC Penny card and when I do, I do not want to be notified of any more sales.
Found some some clothes that fit and were what I was looking for and at a reasonable price then got a further discount at checkout. Really good service from Gail at the jewelry counter and I appreciate that I didn't have to stand in line at the regular checkout. Also it was very easy to return an Internet order that didn't fit to customer service. So glad Penneys is near me.
Jcpenney is a US Department Store based in Charlottesville, Virginia. Jcpenney is located at 1639 Rio Rd E, Charlottesville, VA 22901, USA.
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