Thank you for being light years beyond awesome!
After what I have read, I am disappointed instead. I had a flat tire of my bike (front tire) and stopped there. OK, 22 dollars for a tire, a little bit overpriced, but fine. After I exit, 20 meters (I use metric systems), the rear tire blew out. Args !!! It was, evidently over inflated. I return to the shop, they say twice "bad luck" - ok, probably also too much pressure, no?? but anyway. This time I had to change also the tire which was broken (by incident, right?). They were also trying to let me buy a 700x26 tire which was 25$ more than mine 700x25. No discount for the second tire, so other 52 dollars. So, 70+$ dollars: I'm not happy about the service, probably because I don't speak much English, but this does not mean that I cannot understand things....
They worked together, assisted me with options and never was there any time of typical sales pressure or persuasion.
I'm just a middle age guy that was looking for a bike to ride to work. These gals and guys nailed it on customer service.
The fine people that work here, do so because they want to, it appears. They all share a common love of bikes and bike people.
Such an amazing bike shop! They are so friendly and are willing to help you out with anything you could possibly need. Super knowledgeable and willing to answer any of your questions. They have all of your cycling needs too which makes it a one stop shop! Definitely recommend!
Great shop, great service. BRC is very involved in promoting health, wellness, and cycling in our community. Sometimes you can find stuff on Amazon for cheaper, but the support that this local bike shop brings to the community and the level of service makes it worth spending a little extra. Plus, they are great about returns and really work to help you find the right item the first time around.
Everyone at the shop is nice and helpful! They are very honest about their products and what are the best choices.
- another average middle age guy
Typical middle age guys, professional cyclist, kids, moms, all walks of life are utilizing this shop for the awesome selection and a true customer experience.
Blue Ridge Cyclery Downtown is a US Bicycle Store based in Charlottesville, Virginia. Blue Ridge Cyclery Downtown is located at 722 Preston Ave #104, Charlottesville, VA 22902, USA.
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