I have bought 3 cars from this location, 2 of them from Forrest. Very nice, polite and knowledgeble young man and I recomend him highly. I am troubled by all the negative C/S feedback. I believe it however because I did notice apathy from some others there but never from Forrest which is why I returned to deal solely with him.
Helpful, courteous staff. Transferred vehicle for me. Everything went super smooth. Won't hesitate to do business with Carmax again.
I had a great experience at Car Max. The staff was friendly, kind, and helpful. I love that there is no negotiating the price. I feel like I got a great price on my car and am very happy with my purchase.
Cons: sales people seem extremely over worked. My purchase was pretty dirty. I've had to go back for several repairs and have more to do. They don't return phone calls and completely blow you off. I've been waiting for a call and for my messages to be returned and nothing. Evening phone crew is very rude. The lack of professionalism has really tainted my experience and willingness to come back for purchases and/ or repairs.
Chase is great! We definitely had a pretty painless experience so far. Was very pleased with my vehicle appraisal.
We traded in two cars in order to purchase one. The experience took only three hours and we were given a fair trade. We love our one owner car. Having a history and a 5 day guarantee helped seal the deal.
Carmax is a US Car Dealer based in Charlottesville, Virginia. Carmax is located at 1448 Richmond Rd, Charlottesville, VA 22911, USA.
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