I signed all the paperwork and drove the car away. During the last 90 days I have had to replace the battery, replace the tires and get a total wheel alignment. During which I was made aware that my car had been in an accident and could never be aligned 100%. This had made the car very unsafe to continue to drive.
Well first our car was towed because my husband was in the hospital and our payment was two days late and which they towed our car but the worst part is when I went back to pick it up I looked in the center console and the person who drove the car away which is illegal because they are supposed to tow it especially considering you bring a tow truck but the female drive the car away and there was only her and the tow truck driver that had access to the car before I came back and got it an hour later and in that time someone had stole a controlled substance that was in the center console! F&S Financial that handles the car payments are incredibly rude, unprofessional, cannot carry on an adult conversation because 2 of the 4 women only use slang, and not to mention their INTERESTS RATES ARE SKY HIGH!!
Salesmen are very nice but very persuasive.
Entire sales staff and management are great people and helpful in every way!
Decided to check out the inventory at Free Bridge Auto while looking for a car for our teen. Ultimately, I admit we did not purchase a car through Free Bridge (got one through family), but that was not due to their lack of trying to work with and please the customer!! Staff worked above and beyond to try and work out a deal for us. Their friendliness and straight up honesty about their autos was very refreshing compared to other used car dealerships in the area.
I made a call to Free Bridge and got the sales associate on the phone that sold me the car and that is where things got really unprofessional. I was yelled at, cursed at and inevitably hung up on. Please be aware I am taking this poor business practice to the Better Business Bureau, but if you're reading this it may be for your benefit. Run, don't walk away. Run away from this place as fast as you can.
First let me say we learn from experience and I have learned an important lesson. Always read before you sign, anything. Buying my new car 90 days ago was easy enough. The sales associate was very friendly and provided me with tons of positive reasons why the car was right for me. What really sealed the deal for me and my father who was with me, was the 12 month bumper to bumper warranty. Because the car had such low milage.
After several years of my family dealing with Free Bridge Auto Sales, I can honestly say that EVERYTHING about Free Bridge Auto Sales is Awesome! They are very honest and willing to work with people and that is priceless in my opinion!
Free Bridge Auto Sales is a US Car Dealer based in Charlottesville, Virginia. Free Bridge Auto Sales is located at 1400 Richmond Rd, Charlottesville, VA 22911, USA.
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