Got to my appointment about 10 minutes early, got in to the exam room almost immediately. The staff was awesome. I always feel like I'm getting total attention from Dr. L. Highly recommend!
They can't seem to schedule appointments for me on any of my days off or after my shift ends. Hopefully this will not be as huge of an issue when I start my new schedule but it is a bit ridiculous that I cannot get an appointment set up unless it is a half hour to an hour before my work day is complete. Other than that staff is helpful and they called me back practically before I sat down in the waiting room
Disclaimer: I have really bad eyes, so if you're closer to normal, it may be fine. Long story short, the prescription was bad, the frames didn't fit ('cause really, it's way more important to unload inventory than order something that might actually fit your head). Had the glasses for a while now, so I gave them a chance. Not going back. Bleh.
Dr. Long provides professional and proficient exams for glasses, and for every type of problem. I had cataract surgery done by him and I see very well, Well pleased. I have been seeing him for about three years now.
Went to the Berkmar location. I would describe the customer experience as "assembly line". A tech will do the initial check. An optomitrist will them come in and to the "which is better ... this or this" thing. Then you can look at frames, dodging the others looking at frames, while even more sitting in the waiting chairs for their frames.
Great service and love the ophthalmologist!
Eyeone is a US Doctor based in Charlottesville, Virginia. Eyeone is located at 620 Berkmar Cir, Charlottesville, VA 22901, USA.
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