Fitch Services replaced our AC unit and we were happy with that work. However, when we hired them to install a kitchen sink and dishwasher, our experience was terrible. I work in carpentry and I know how much trade services should cost in terms of time and materials. Fitch Services way overcharged us. They billed 7 total hours and the hourly rate of four workers for a simple sink and dishwasher installation (and the sink was already in place). It cost us close to $800. We called Mr. Fitch and asked why the bill was so high, but did not receive a satisfactory explanation. Also, the work was sloppy and I had to go back and fix the caulking. I've never been so ripped off.
Fitch installed rough ins for electrical (outlets, cans, typical stuff) and an in-ceiling mini split. During the process of selecting an HVAC options and electrical layouts Chris was extremely responsive in working with me to describe out options and prices. Being the project manager for my own job I had numerous questions for Chris during the planning stages, and the installers during the day of. Everybody was extremely helpful and always checked with me if they ran into an unanticipated issue that needed a decision. The work was completed as billed and I look forward to them coming back to trim out the space once the finished walls and ceiling are up.
We need a ceiling fan replaced in a room with a 14 foot high ceiling. We purchased the replacement fan and selected Fitch Services from HomeAdvisor to perform the installation. Electricians arrived on time, were friendly and professional. They performed the requested work competently, cleaned up the area after completing the work and took the trash with them. I would definitely use Fitch Services again!
Courteous, polite, knowledgeable and prompt! Their HVAC technicians are top notch. They installed a new heat pump for us plus an Air Scrubber, which we love. It eliminates pet odors (dogs), freshens and cleans the air we breathe.
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I hired Fitch for rough-ins (plumbing, electrical & HVAC). This review is for plumbing. Chris (president) came out to look at the space and provide the quote. Price was reasonable and he was very responsive. The plumbers (Brent & chris (dif chris)) took 2 days to do the work and did an absolutely awesome job. They walked the job with me first thing to make sure we were on the same page with where things were going to go and circled back with me throughout the day as they found a few things they needed to work around. The plumbers insulated the pipes in the ceiling and did a great job of hiding the waste lines in the garage ceiling before running them along the side of the ceiling which will enable a soffit to hide them. Both of these things were discussed as not necessary/possible during the original walk through with Chris so I was very pleased to see Brent take the initiative to do it right. Brent also knew his stuff when it came to the joists. He explained to me that he couldn't cut through the engineered joists and had to come up with a work around (I've heard horror stories where contractors just cut through support structures against code...). The only miscommunication was about the tub (they put one in with plastic sidewalls instead of leaving it open for tile work). But that was more my fault for not clarifying and in the end it'll save me some money and it looks good for what will be a little used shower. All in all I'd recommend Fitch for future plumbing work in a heart beat.
For over 20 years we have used Fitch. We have been pleased and any issues that came up were quickly and fairly resolved. Patty is great to work with in setting appointments and getting service scheduled.
Adding to my earlier review, this time for electrical and HVAC rough ins:
Fitch Services is a US Plumber based in Charlottesville, Virginia. Fitch Services is located at 1325 E High St, Charlottesville, VA 22911, USA.
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