Great front line staff. Repairs can take up to 3 or 4 weeks and often when given a list of repairs there are many not completed necessitating many return visits. Great for used parts and used Saabs, not for mechanical customer service or quick repairs.
They are overpriced, slow, and don't respect your time. Avoid at all costs.
They are very knowledgeable about Saabs and are much cheaper than other local auto shops. I drove from Fredericksburg in order to get my neutral safety switch replaced for a third of the cost I had been quoted elsewhere. If you need parts replaced, it will be well worth the gas price to come here.
Excellent service. Very fast and reasonably prices repairs.
I used to love this place. Ton would work with you and really crack through state inspections. Then the Saab division of GM closed and he raised all the prices and everything requires massive amounts of time. He replaced my left driver-side window, but broke the hooks on the interior on the door and broke the door handle. I wanted to get it repaired but he wanted $1,500 or so for a replacement. Of course I just bought a door on eBay for $150 and just replaced it. Wanted to replace my air conditioner for $800 - I fixed it for $3 bucks with a fuse.
International Imports is a US Car Dealer based in Charlottesville, Virginia. International Imports is located at 1201 Harris St, Charlottesville, VA 22903, USA.
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