I brought my e90 BMW to Auto Teknika to troubleshoot a suspension problem that two prior shops could not help me with. Jeff and the mechanics helped to diagnose the problem, and even sent photos to the suspension component company to obtain replacement parts under warranty. After discussing my situation with the team, I eventually chose to uninstall the previous suspension components and ordered parts for them to replace the suspension. Their prices are extremely fair, and I have already recommended this shop to my friends who need a trustworthy and reliable mechanic. I will take my car to Auto Teknika for as long as I own this vehicle.
The person who said they think their customers are stupid is probably correct. The service here was quite poor, and I clearly felt like they were trying to take advantage of me the entire time I was in contact with them. They quoted me way above everyone else, even the dealership, and had no sense of helpfulness when discussing price. I left two stars instead of one because they did not do any actual work, so I am not sure how good their actual work is. Nonetheless, I will never take my business here.
Consistently thorough in their work and detailed in their explanation for the work performed. The price is worth it for a job well done. Certainly, preferable over the local dealership (BMW).
Friendly knowledgeable staff. I've used them several times including Mercedes programming that another shop told me only the dealer could do. it's all about finding the right people
Great customer service, and also great care of my car! I took my BMW into Auto Teknika to have some maintenance work done on the car, but also noticed a small oil leak not long before taking it in. I have to note how much I have appreciated being able to have conversation with the guys about what needed doing, and have never feel like I am being up-sold, or hood-winked as to what's needed. A very professional crew, who have won a repeat customer in me! Thanks, all!
Auto Teknika is a US Car Repair based in Charlottesville, Virginia. Auto Teknika is located at 814 Charlton Ave, Charlottesville, VA 22903, USA.
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